South Africa needs to move faster to seize opportunities in the rapidly expanding global computer software and systems testing market, currently worth about $56bn annually.
Says Liza van Wyk, CEO of management and skills-training organisations AstroTech and BizTech: “India which has been the preferred market is battling to cope while South Africa with its reputation for innovation and high standards in information technology is lagging in seizing opportunities in an area of the global economy that is not faltering, but is growing,”
IT expert, Arthur Goldstuck of World Wide Worx says that there is not sufficient usability testing done in South Africa and that developers often convince clients that all is in order. Then once the software is in use, costly errors occur.
International IT industry consulting firm, Ovum says: “Software testing services will grow at a compound annual growth rate of 9.5 percent from 2008 to 2013, faster than most other (information technology) services.” More companies are outsourcing testing services, according to Ovum.
“This gives South Africa with its excellent software developers and information technology companies a gap to create work and opportunities in an increasingly important field,” Van Wyk says. “Although India has been the favourite provider, due to the high demand of testing requests, India is no longer coping and more testing services jobs are going to places like China, Malaysia and North Africa.”
Software testing is the process of executing software in a controlled environment to establish it is functioning as expected and dealing with potential risks before going live or on site.