MASTERING LEADERSHIP AND MANAGEMENT SKILLS COURSE OVERVIEW Good leadership ability coupled with solid management skills can have a significant impact on your workplace effectiveness and consequent career progression.  Without these core competencies under control, the workplace can be an extremely harsh environment. Fortunately, leadership and management skills can be developed and to assist managers with achieving their ultimate potential and in being more effective and productive to their organisation, AstroTech is offering a course which covers the following key topics:

16-18 January 2013 22-24 May 2013 21-23 August 2013 6-8 November 2013   Receive regular training updates

• What is Leadership?

• Management vs. Leadership

• Key Skills and Qualities of Effective Leaders

• Understanding Leadership: What do all great Leaders have in common?

• Global trends in Leadership

• Set up your own Leadership Development Plan

• Being an Emotionally Intelligent Leader

• Effective Goal Setting

• Leadership Communication

• Communicating Effectively during Difficult Discussions

• People Drivers - Differentiating Satisfiers and Motivators

• Using Time Strategically and Managing Time Wasters

• Setting the Right Priorities

• Time Management

• Appointing, Developing and Retaining Talent

• Releasing the Genius in your Team

• Better results through Effective Relationships

• How to build Rapport and gain Commitment from all Levels in the Organisation

• Developing Influence in modern Organisations and Matrix Management Systems

• Delegating to Develop Skills and Empower People

• Managing & Resolving Conflict

• Utilising Team Conflict to Succeed

• Coping with Difficult Employees

• Fostering a Positive Work Environment

• Building Trust, Credibility and Respect

• Negotiate your way to Positive Outcomes

• Becoming a Winning Coach

• Using Leadership Tools: Strategy, Performance Measurement, Quality, Planning

• Discover the Potential of Diversity

• Build and maintain the Right Employee Talent Base

• Ensuring Succession Planning

• ...AND MUCH MORE!

WHO SHOULD ATTEND

• Managers & Department Heads within an organisation

• Team Leaders and Supervisors

• Specialists who are moving or have moved into management roles

• Anyone who wants to enhance their Leadership and Management Skills

• Personnel in the public and private sector

KEY BENEFITS

• Learn the skills required to lead effectively

• Learn how to achieve better team results through improved leadership

• Understand the subtleties involved in effective leadership

• Know when to apply which techniques