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MOBILE COMPUTING AND THE MOBILE OFFICE

COURSE OVERVIEW

Mobile computing is fast becoming an area of focus for many organizations. In addition to the increased drive from office workers and executives for mobile access to various office applications, there is also a drive for many vertical applications such as fleet management, field service segments, or sales force automation.

However, the approach of mobile computing projects is often ad hoc, either being very technology-focused and performed by the IT department or performed by a disconnected business unit and lacking in technical elegance & robustness. For successful mobile computing, the full business benefits need to be identified and an appropriate long-term technical solution provided to achieve these benefits.

The course includes the following:

  • Developing a mobile computing strategy
    - Planning and architecture
    - Staffing
    - Sourcing
    - Service Provider markets
    - Asset Life Cycles
    - Campus Networking
    - Remote Access
    - Communication
    - Mobile Devices
    - Wide Area Networks
    - Convergence
    - Wireless Services
    - Voice Integration
    - Video Integration
    - Advanced Peripherals
    - Storage
  • What is the Mobile Office?
  • The
  • building blocks
  • for mobile computing
  • The key steps to mobility
  • The five categories of mobile worker
  • Articulating the Return on Investment
  • The Phased ROI model
  • Managing mobile devices
  • Standards for Mobility (Device, Connectivity, Security etc)
  • Mobile Computing Policies
  • Accessing other business applications
  • Best and worst practices in Mobility
  • Measuring the benefit of mobility
    - Effectiveness
    - Efficiency
    - Value on Investment
    - Compliance
  • Understanding the technologies
    - The Communication Network - the challenge of seamless connection
    - Dial-up, GPRS, 3G - how do they
  • hang together

  • Global Mobility - Emerging Technologies and Trends
    - Mobile operator consolidation
    - Mobile Devices - Notebooks, Tablet PCs, PDAs and Smartphones
  • Mobile Computing trends
    - Voice, video and data convergence
    - Architecture
    - Mobile Service Providers and Alliances
  • Understanding the psychology of mobility
  • And Much More!

WHO SHOULD ATTEND

Technology Managers, Project Managers, Systems Analysts, System Engineers, Project Engineers, Technicians and Engineers and anyone else interested in mobile computing.

KEY BENEFITS

  • Understand the business issues relating to mobile computing
  • Gain an understanding of the
  • mobile office
  • framework
  • Understand Mobile Computing management
  • Learn how to provide better service delivery & support to mobile workers
  • Learn about the different technologies & components of mobile computing
  • Network with other IT professionals in Industry

TAKE HOME TOOLS

  • Training Manual & CD
  • All delegates receive one month of telephonic support relating to course content

GENERAL

Provision of the course by AstroTech includes:

  • Professional Presentation of the subject matter
  • All course material & tutorials

The course is 3 days in duration.

Please note that the venue, lunch and refreshments must be provided in-house and is not included in the cost of the course.

For more information on AstroTech in-house courses, please contact AstroTech on 0861 Astro T (0861 278 768) or 011 582 3222 or training@astrotechtraining.co.za