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IT professionals are faced with a magnitude of challenges to ensure the successful implementation of systems, continued availability of systems, intelligent procurement of systems and ongoing maintenance thereof. A cross section of both technical and business skills are necessary to ensure that the heavy demands from the organization can be satisfied. To equip IT professionals with best practices in industry to meet this challenge, AstroTech is offering comprehensive training on Systems Implementation Essentials. The course includes the following:

  • Feasibility Studies
  • Tenders, RFPs and RFIs
  • Tender Evaluations
  • Managing Suppliers
  • Configuration Management
  • Acceptance Testing
  • System Integration and Interoperability
  • Implementation Management
  • Rollouts
  • System Handover
  • Disaster Management
  • User Requirements Analysis, Business Analysis and Specifications
  • System Design
  • Introduction to COBIT
  • Introduction to ITIL
  • Quality Assurance and Quality Control
  • SLAs and Contracts
  • Project Management
  • Documentation
  • Upgrade Scheduling
  • System Upgrades and Risk Management
  • Parallel Installations/Upgrades
  • System Availability
  • Issue Tracking
  • Auditing
  • Off the Shelf vs Custom Software
  • User Training and Help Desks
  • Security
  • And Much More!


IT Managers, Project Managers, Systems Analysts, System Engineers, Project Engineers, IT Technicians and Engineers, System Administrators, Clients of IT/System projects and anyone else affected by System implementations.


  • Gain an understanding of the System Implementation Process
  • Gain an understanding of Managing the System Implementation Process
  • Gain an understanding of the details of Project Management, Supplier Management, Contracts and SLAs
  • Understand project management and quality assurance issues as they relate to system implementation


  • Training Manual & CD
  • All delegates receive one month of telephonic support relating to course content


Provision of the course by AstroTech includes:

  • Professional Presentation of the subject matter
  • All course material & tutorials

The course is 3 days in duration.

Please note that the venue, lunch and refreshments must be provided in-house and is not included in the cost of the course.

For more information on AstroTech in-house courses, please contact AstroTech on 0861 Astro T (0861 278 768) or 011 582 3222 or