Contracts TrainingSales Management TrainingBusiness Writing CourseProject Management CourseBusiness Communication Training



Diversity in the workplace goes without saying in any South African business and yet, as a nation we are still experiencing some impediment to working harmoniously and productively together. The benefits of a diverse team working positively and constructively together are huge but common understanding, respect, tolerance and appreciation of differences needs first to be cultivated.

The course includes the following:

  • Understanding the business context of diversity

  • The benefits of diversity

  • Acknowledging differences and treating others with respect

  • Discrimination around:

    • Race

    • Gender

    • Sexual Orientation

    • Disability

    • Age

    • Religious Belief


  • Generalisations, stereotypes and prejudices

  • Self-awareness and consciousness of issues

  • Communicating effectively in a diverse environment

  • What terms are politically correct and what are not and why

  • Transforming team members in a healthy and respectful way

  • Achieving workplace transformation

  • Increasing retention of diverse employees

  • Attracting diverse employees that can add value to the business

  • Diversity barriers and overcoming them:

    • Lack of influential mentors

    • Lack of informal networking

    • Lack of role models

    • Lack of high-visibility assignments

  • Diversity Best Practice

  • What about when you are outside the office?

  • Legislative factors and company policy

  • Leadership behaviour

  • Preventing and correcting inappropriate behaviour

  • Creating a positive working environment that is not sterile and is okay to still have some fun


  • Employment Equity, Transformation and Diversity Managers

  • Human Resources Managers, Practitioners and Supervisors

  • Line Managers and Supervisors

  • Team members with a diverse make-up


After attending this course, the delegates should:

  • Be able to present a business case for the need for diversity

  • Facilitate improved staff understanding and relations and, therefore, staff dynamics

  • Be able to develop a working environment that values diversity

  • Understand how to lead a diverse team effectively


  • Training Manual & CD

  • All delegates receive one month of telephonic support relating to course content


Provision of the course by AstroTech includes:

  • Professional presentation of the material

  • All course material & tutorials

  • 1 month of related telephonic support

The course is 3 days in duration.

Please note that the venue, lunch and refreshments must be provided in-house and is not included in the cost of the course.

For more information on AstroTech in-house courses, please contact AstroTech on 0861 Astro T (0861 278 768) or 011 582 3222 or