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Good leadership ability coupled with solid management skills can have a significant impact on your workplace effectiveness and consequent career progression. Without these core competencies under control, the workplace can be an extremely harsh environment. Fortunately, leadership and management skills can be developed and to assist managers with achieving their ultimate potential and in being more effective and productive to their organisation, AstroTech is offering a course which covers the following key topics:

  • What is Leadership?

  • Management vs. Leadership

  • Key Skills and Qualities of Effective Leaders

  • Understanding Leadership: What do all great Leaders have in common?

  • Global trends in Leadership

  • Set up your own Leadership Development Plan

  • Being an Emotionally Intelligent Leader

  • Effective Goal Setting

  • Leadership Communication

  • Communicating Effectively during Difficult Discussions

  • People Drivers - Differentiating Satisfiers and Motivators

  • Using Time Strategically and Managing Time Wasters

  • Setting the Right Priorities

  • Time Management

  • Appointing, Developing and Retaining Talent

  • Releasing the Genius in your Team

  • Better results through Effective Relationships

  • How to build Rapport and gain Commitment from all Levels in the Organisation

  • Developing Influence in modern Organisations and Matrix Management Systems

  • Delegating to Develop Skills and Empower People

  • Managing & Resolving Conflict

  • Utilising Team Conflict to Succeed

  • Coping with Difficult Employees

  • Fostering a Positive Work Environment

  • Building Trust, Credibility and Respect

  • Negotiate your way to Positive Outcomes

  • Becoming a Winning Coach

  • Using Leadership Tools: Strategy, Performance Measurement, Quality, Planning

  • Discover the Potential of Diversity

  • Build and maintain the Right Employee Talent Base

  • Ensuring Succession Planning



  • Managers & Department Heads within an organisation

  • Team Leaders and Supervisors

  • Specialists who are moving or have moved into management roles

  • Anyone who wants to enhance their Leadership and Management Skills

  • Personnel in the public and private sector


  • Learn the skills required to lead effectively

  • Learn how to achieve better team results through improved leadership

  • Understand the subtleties involved in effective leadership
  • Know when to apply which techniques


  • Training Manual & CD
  • All delegates receive one month of telephonic support relating to course content


Provision of the course by AstroTech includes:

  • Professional Presentation of the subject matter
  • All course material & tutorials
  • 1 month of related telephonic support.

The course is 3 days in duration.


Please note that the venue, lunch and refreshments must be provided in-house and is not included in the cost of the course.

For more information on AstroTech in-house courses, please contact AstroTech on 0861 Astro T (0861 278 768) or 011 582 3222 or