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Performance management of staff is a task that is disliked by many managers and for good reason. Addressing performance problems is never easy, while not addressing them means not performing yourself. To make things more complicated, there is a minefield of legal requirements that need to be considered to ensure that you avoid ending up at the CCMA. In order to assist managers, supervisors and HR personnel achieving successful Performance Management, AstroTech is offering a training course on Performance Management.

The course covers the following key topics:

  • Learn how to Set Realistic Performance Goals and Expectations
  • Performance Measurement of Goals Set
  • When to coach and when to take Disciplinary Action
  • Employee Counselling
  • How to Conduct Meaningful Performance Appraisals
  • Methods for Handling Difficult Situations with Staff
  • The Value of Confronting Employees with Performance Problems
  • Mistakes made in giving Performance Feedback
  • Constructive Feedback that Results in Improved Performance
  • Implementing Disciplinary Action
  • Why documentation is Critical
  • And Much More!


    The course will be very valuable for:
  • Managers and Supervisors
  • HR Personnel
  • Senior Management
  • Anyone else with staff reporting to them


  • Improve the performance of your team
  • Learn how to deal with non-performing staff effectively
  • Avoid the CCMA


Provision of the course by AstroTech includes:

  • Training Manual & CD
  • All delegates receive one month of telephonic support relating to course content


Provision of the course by AstroTech includes:

  • All course material & tutorials

The course is 3 days in duration.

Please note that the venue, lunch and refreshments must be provided in-house and is not included in the cost of the course.

For more information on AstroTech in-house courses, please contact AstroTech on 0861 Astro T (0861 278 768) or 011 582 3222 or