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PURSPOSEFUL COMMUNICATION AND TRAINING

COURSE OVERVIEW

Good communication is fundamental to business success irrespective of your position within an organisation. Your ability to communicate effectively affects all aspects of your role. Whether you are presenting to management, negotiating with suppliers, interacting with colleagues or leading a team meeting, your ability to communicate well is pivotal to your effectiveness in business and hence your career and self development. Fortunately effective communication is a skill that can be developed and in order to assist people to gain these skills, AstroTech is offering a training programme which covers the following key topics:

  • Understanding the Principles of Effective Communication
  • The Impact of Behaviour on Communication
  • Understanding Conflict & How to deal with it
  • Interpreting Body Language
  • The Value of Interpersonal Relationships and Building Trust
  • Learning how to put a Message Across
  • Identifying & Addressing Communication Roadblocks
  • Learn how to use and Interpret Verbal and Non-Verbal Communication Skills
  • The Impact of Communication in a Changing Organisation
  • Sharpening Listening Abilities
  • Communication Concepts & Tools
  • Includes Hands-on Practical Interactive Sessions
  • And much more!


WHO SHOULD ATTEND

The course will be very valuable for:

  • Managers at all levels within an organisation
  • Project Leaders and Team Members
  • People expected to communicate well as part of their job
  • Anyone who wants to enhance their communication skills


KEY BENEFITS

  • Learn how to communicate effectively both verbally and non-verbally
  • Learn how to deal with conflict
  • Understand body language
  • Understand how best to put messages across

TAKE HOME TOOLS

  • Training Manual & CD
  • All delegates receive one month of telephonic support relating to course content

GENERAL

Provision of the course by AstroTech includes:

  • Professional Presentation of the subject matter
  • All course material & tutorials
  • 1 month of related telephonic support.

The course is 3 days in duration.

Please note that the venue, lunch and refreshments must be provided in-house and is not included in the cost of the course.

For more information on AstroTech in-house courses, please contact AstroTech on 0861 Astro T (0861 278 768) or 011 582 3222 or training@astrotechtraining.co.za