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Addressing staff discipline issues is never easy and at times can be an absolute minefield of problems for managers. It is, however, an issue that all managers and supervisors do have to deal with from time to time and being prepared and educated is the only way to ensure a trouble-free work environment. Notwithstanding this, the application of effective and fair processes is equally important from a staff morale and motivation perspective and, therefore, an essential skill for managers to master.

The programme will be presented by Celeste Allan, a practicing labour attorney and industrial relations specialist and will include the following key topics:


  • Managing Discipline Effectively
  • Disciplinary Code and Procedure
  • Fairness
  • Handling Misconduct
  • Disciplinary Hearings
  • Investigations
  • Managing Grievances
  • Grievance Codes & Procedures
  • Managing Poor Performance
  • Setting Performance Standards
  • Performance Measurement
  • Counselling for Improvement
  • Discipline and Dismissal
  • Practical case studies and role plays to allow attendees to immediately test their newly acquired skills

And much more!


  • Any Manager who has staff reporting to them or deals with disciplinary processes e.g:
  • IT Managers
  • Finance Managers
  • Production Managers
  • Mining Managers
  • CEO’s
  • HR Managers etc.


  • Gain an understanding of the key issues relating to disciplining staff
  • Gain an understanding of how to improve performance
  • Gain an understanding of the grievance procedures


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