Empowering Professionals with Practical AI Skills

This comprehensive 2-day course is designed to equip professionals with the skills and confidence to integrate AI into their everyday work. From drafting professional content to conducting research, analysing data, and automating tasks, participants will gain hands-on experience with a range of leading AI tools.

What is covered on this Course

Understanding AI in the Workplace
What is Artificial Intelligence?
Generative AI vs Traditional AI
AI’s role in reshaping modern work
Overview of leading AI tools (ChatGPT, Microsoft Copilot, Claude, Gemini, etc.)

Strengths, Limitations, and Ethics of AI
Key benefits: productivity, speed, idea generation
Common limitations: bias, hallucinations, data dependency
Ethical considerations: responsible use, privacy, and bias
Organisational policies and confidentiality concerns

Using ChatGPT for Everyday Tasks
What is ChatGPT and how does it work?
Introduction to prompt engineering

ChatGPT Practical Exercises
Writing a formal business letter or email
Drafting meeting agendas or minutes
Summarising documents or lengthy text
Turning raw notes into a professional report or blog

Microsoft Copilot (Free Version) for Everyday Use
What is Microsoft Copilot and how is it accessed?
Using the free web-based version of Copilot via Bing (chat.bing.com)
Capabilities in content generation, summarisation, and productivity assistance
Limitations compared to paid Copilot for Microsoft 365

Copilot Practical Exercises
Summarising a web page or article
Generating ideas and outlines for presentations or emails
Planning a meeting or creating to-do lists with Copilot

Choosing the Right AI Tool for the Task
Comparison of platforms: ChatGPT, Microsoft Copilot, Claude, Gemini, Perplexity, Jasper, GrammarlyGO, Notion AI, Canva Magic Write, Chatsonic
Tool-by-tool breakdown: Best use cases, strengths, weaknesses, licensing considerations Tool Selection

Practical Exercise
Scenario-based tool selection and demonstration
AI for Research, Analysis and Decision Making
Using AI to extract insights from large datasets
Enhancing analytical thinking with AI support

Research Practical Exercises AI Chatbots and Automation
What are chatbots and how they are used in business
Introduction to no-code chatbot builders and automation concepts
Chatbot Practical Exercise
Building a basic chatbot for a company FAQ or internal HR queries using ChatGPT

AI Tools for Marketing, Customer Service & Productivity
Generating digital marketing content (social media, email)
Translating documents and improving accessibility
Using AI for creative brainstorming and task automation

Marketing Practical Exercises
Creating a LinkedIn post or promotional email
Translating internal communication for multilingual teams
Brainstorming campaign or event ideas with AI support