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This site [www.astrotech.co.za] (“Website“) is made available by AstroTech Training (Pty) Ltd and AstroTech Corporate Learning (Pty) Ltd (“AstroTech“, “we“, “our” or “us“). Any reference to “AstroTech”, “we”, “our” or “us” includes our employees, officers, directors, representatives, agents, shareholders, affiliates, subsidiaries, holding companies, related entities, advisers, sub-contractors, service providers and suppliers.

These Terms apply to any person who uses, accesses, refers to, views and/or downloads the information made available by us on the Website for whatever purpose (“Content“) (hereinafter referred to as “users” or “you” or “your“). The display of Content and your ability to view, access, use, and/or download the Content on the Website shall be referred to as the “Services“.

Agreement to these Terms

By accessing, using and/or downloading any Content from the Website in any way, you agree that you enter into a legally binding contract with us upon these Terms and our privacy policy (“Privacy Policy”). If you do not agree to the Terms or the Privacy Policy, please do not continue to access, use or download any Content from the website.

These Terms, the Privacy Policy, and any additional document we incorporate by reference in these Terms constitute the complete and exclusive understanding and agreement between you and us.

These Terms may be updated or amended by us at any time in our sole discretion. If you continue to access or use the Website and/or our Content after amendments are made and displayed, you will be deemed to have accepted these changes.

If you do not agree with any term or condition in these Terms, the Privacy Policy, or any policies or additional documents we incorporate by reference, or any subsequent changes thereto or become dissatisfied with us, the Website or our Privacy Policy, you must not continue to use the Website or our Services.

The Website and the Services available through the Website may contain links to other third party websites, including (without limitation) social media platforms (“Third Party Websites“). If you link to Third Party Websites, you may be subject to those Third Party Websites’ terms and conditions and other policies. We do not in any way whatsoever endorse or take responsibility for the content, privacy policies and views expressed in or by any Third Party Websites.

Accuracy of Information

Whilst all reasonable and foreseeable steps and precautions have been taken to ensure the accuracy of all of the Content available on the Website, the Content is intended and produced for general information purposes only.

You understand and agree that the information, details and descriptions set out on this Website, including (without limitation) the details regarding the training programmes, courses, promotions, events and news, may change from time to time. This Website may therefore not always contain the correct or most up-to-date information, details and descriptions relating to our Services. You are advised to contact us on the details provided before using or relying on the information on the Website.

Personal Data

We collect personal data from you. We will handle the collection, processing and storage of your personal data in accordance with our privacy policy further described in our Privacy Policy.

During the course of your interaction on the Website and with AstroTech, you may be required to create a unique username and password and provide us with personal data. The processing of your personal data is in accordance with aforesaid Privacy Policy. By disclosing or submitting your personal data to us, you consent to us collecting, processing and storing your personal data for the purposes described in our Privacy Policy.

You agree and warrant that:

  • the data you provide is your own and not falsified, and that you are responsible for ensuring the information contained is accurate and up to date;
  • the username and password is your personal account and shall not be distributed to any other party;
  • you will ensure that the password follows good security guidelines; and

Purchase Related Terms and Conditions

  1. Detailed description of goods and/or services
    AstroTech is a business in the services industry that provides corporate training & related services.
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 5 days and purchase confirmed by way of confirmation of enrolment & payment
  3. Cancellations and postponements policy
    The provision of training services by AstroTech is subject to availability. In cases of unavailability, AstroTech will refund the client in full within 30 days.

CANCELLATIONS:

A cancellation can only be confirmed if we are advised in writing at training@astrotech.co.za:

  • For cancellations received more than 7 calendar days prior to the course:
    0% cancellation fee will apply.
  • For cancellations received less than 7 calendar days prior to the course:
    50% cancellation fee will apply.
  • For cancellations received within 24 hours of the course:
    100% cancellation fee will apply.

Substitutes are welcome at no additional charge at any time prior to the course.

POSTPONEMENTS:

Requests to postpone course attendance must be received in writing at least three full working days prior to the course commencement.

Should we not receive written confirmation within this period; the postponement will be subject to an additional fee of R1, 870.00 (excl. VAT) per delegate for courses that take place in Johannesburg or R3, 740.00 (excl. VAT) per delegate for courses that take place in Cape Town or Durban.

All course postponements or programme exchanges need to be utilised within 6 months of the original course booking or the course fee will be forfeited.

The original course invoice remains due and payable as at the date of the original course booked, even if you postpone or exchange your course.

Cancellations on postponements or exchanges are subject to the full course fee.

ABSENT DELEGATES:

In the event that a delegate does not arrive for the course and no written cancellation has been received and confirmed, the full course fee will be payable. Should an absent delegate wish to postpone to a future course date, the postponement will be subject to an additional fee of R1, 870.00 (excl. VAT) per delegate for courses that take place in Johannesburg or R3, 740.00 (excl. VAT) per delegate for courses that take place in Cape Town or Durban.

All pricing in these terms and conditions is valid for 2018.

  1. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the AstroTech bank account, the details of which will be provided on request.
  2. Card acquiring and security
    Card transactions will be acquired for AstroTech via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  3. Customer details separate from card details
    Customer details will be stored by AstroTech separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  4. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  5. Responsibility
    AstroTech takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  6. Country of domicile
    This website is governed by the laws of South Africa and AstroTech chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, AstroTech, Block A, AstroTech Conference Centre, 2 Third Avenue, Parktown, 2193 .
  7. Variation
    AstroTech may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  8. Company information
    This website is run by AstroTech Training (Pty) Ltd in conjunction with AstroTech Corporate Learning (Pty) Ltd based in South Africa trading as AstroTech and with registration numbers 2006/020377/07 and 2017/204683/07 and directors L.van Wyk & S.J. van Wyk.
  9. AstroTech contact details
    Company Physical Address: AstroTech Training, Block A, AstroTech Conference Centre 2 Third Avenue, Parktown, 2193
    Email: training@astrotech.co.za
    Telephone: 011 582 3200