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COURSE OVERVIEW

It has become increasingly apparent that people with high levels of Emotional Intelligence (EQ) are more successful in business and in their professional lives than those who just have high levels of “traditional intelligence”.

EQ explains why some people excel while others who appear to be of a similar calibre lag behind. EQ helps us to manage our lives and our interactions with others thereby contributing to both personal excellence and greater leadership capabilities.

In order to gain insight into how you can develop your emotional intelligence and overall business performance, AstroTech is offering a training course on “Emotional Intelligence: The Key to Personal Excellence and Effective Leadership”.

The emotional intelligence course covers the following key topics:

TOPICS

  • What is emotional intelligence (EQ)?
  • Understanding the benefits of emotional intelligence in both life & the workplace
  • The consequences of emotions in business
  • Key emotional intelligence factors including:
  • Social awareness
  • Self awareness
  • Self management
  • Social skills
  • Self-regulation
  • Self motivation
  • Empathy
  • Interpersonal sensitivity
  • Emotional Intelligence & Leadership
  • The role of emotional intelligence in leadership
  • Improve decision making based on improved awareness & controlled emotions
  • Temper negative responses
  • Learn to channel energy & enthusiasm to motivate
  • Increasing capabilities with respect to negotiating, collaborating, relationship building & influence
  • Overcoming fear of providing honest & candid feedback
  • Learn how to effectively hold people accountable
  • Understand how your emotions affect your thoughts and actions
  • Learn how to Work more effectively with difficult people
  • Deal with tension & conflict more constructively
  • Developing & contributing to an emotionally intelligent workplace culture
  • Developing your Emotional Intelligence
  • EQ vs IQ
  • Assess your own levels of EQ
  • Creating an EQ development plan
  • Learn strategies to develop your EQ

And much more!

WHO SHOULD ATTEND

  • Leaders that want to improve their interaction with their teams
  • All staff that have to deal with customers and/or colleagues on an on-going basis
  • New Managers who wish to better prepare themselves for their new position
  • Anyone wishing to develop into a leadership role
  • Anyone else with an interest in Emotional Intelligence

OUTCOMES

  • Improve your Workplace Effectiveness with Improved Emotional Intelligence awareness
  • Use Emotional Intelligence Knowledge to become a Better Leader
  • Learn how to Develop your Emotional Intelligence
  • Improve your Decision Making Capabilities
  • Learn how to give Honest & Candid Feedback

TRAINING CHANNELS:

Choose your preferred training type/method of delivery below.

IN-HOUSE TRAINING

We come to you!

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ON DEMAND TRAINING

Flexible Training: No minimum delegates. Your Date. Your Duration. Face to Face or Online.

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