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Innovative & Creative Problem Solving – Utilising problems as opportunities for better solutions

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What if we could turn complex problems faced in business, into opportunities? When we face a problem, we tend to place all our effort and resources into only solving it. Creative thinking and an innovative approach can redefine issues to present the potential for not only solving problems, but also for invention and evolution. When we keep doing the same things over and over, nothing will ever change, so why keep solving problems the same way we always have?

By applying a growth mind-set, and combining it with some easy-to-learn skills, opportunity will present itself every time there’s a problem!

This course will help you develop the confidence, techniques and out-of-the-box-thinking to grab problems by the horns and solve them in an innovative, creative way!

TOPICS

CREATIVITY & INNOVATION: LOOKING AT CHALLENGES IN A NEW LIGHT OF OPPORTUNITY  

  • Understand innovative thinking – From creativity to innovation
  • Eight essentials of innovation – aspire, choose, discover, evolve, accelerate, scale, extend, mobilize
  • Grow your own innovative skills
  • Using innovative ideation techniques such as appreciative enquiry, SCAMPI, and picture prompting
  • Reframing for creative solution development
  • Problem Solving in an environment of uncertainty and ambiguity

TECHNIQUES & TOOLS FOR CREATIVE/ INNOVATIVE PROBLEM SOLVING AS WELL AS CLASSIC TRIED AND TESTED METHODS:

  • Cynefin Framework
  • The Five whys: A powerful problem-definition technique
  • Divergent and convergent thinking
  • Appreciative enquiry
  • Reframing matrix
  • Force field analysis
  • Multi causal diagram
  • RACI chart
  • And more

SYSTEMS THINKING AND DESIGN THINKING AS  MODELS OF THINKING TO ASSIST IN COMPLEX PROBLEM SOLVING

DEFINING CRITERIA FOR JUDGING POTENTIAL SOLUTIONS

THE NATURE AND IMPORTANCE OF SELF – AWARENESS IN PROBLEM SOLVING

  • Understand the role of self-awareness in pro-active identification of potential problems
  • Importance of a solution orientated attitude in problem solving
  • Barriers to sound reasoning, including the effect of our biases and values
  • How to control and evaluate your thought processes
  • Understand your own problem solving style: Converger, Accomodator, Diverger, Assimilator
  • Problem Solving & the Growth Mindset

PROBLEM SOLVING: THE ROLE OF A SUPPORTIVE CULTURE FOR CREATIVE & INNOVATIVE PROBLEM SOLVING

And much more!

WHO SHOULD ATTEND

  • Managers within an organization
  • Professionals tasked with improvement and problem solving projects in their daily work activities
  • Anyone who wants to enhance their problem solving skills and innovative thinking skills

OUTCOMES

  • Develop the confidence to tackle problems efficiently and effectively
  • Learn the skills to apply various problem solving techniques in the correct context
  • Be able to innovate and resolve problems more effectively

TRAINING CHANNELS:

Choose your preferred training type/method of delivery below.

IN-HOUSE TRAINING

We come to you!

Enquire

ON DEMAND TRAINING

Flexible Training: No minimum delegates. Your Date. Your Duration. Face to Face or Online.

Enquire

 

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2020-02-12

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      Innovative & Creative Problem Solving
      The Agile Leader: Leading in a Transforming World
      Dietary Requirements

      Please add the number of special meals required. Remember that each delegate needs one meal per day: 1 Delegate on a 3 day course will require 3 meals – Add 3 to Cart / 5 Delegates will need 15 meals – Add 15 to Cart and so on.



      Kosher Meal

      R585.00 (excl.VAT)



      Halaal Meal

      R530.00 (excl.VAT)



       

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        Full Course List

        Public Training

        • The Agile Leader: Leading in a Transforming World
        • The 4th Industrial Revolution (4IR): Are you ready?
        • Innovative & Creative Problem Solving – Utilising problems as opportunities for better solutions
        • Bridging the Gap: From Specialist to Manager
        • Business Analysis & Systems Analysis
        • Business Communications & Report Writing
        • Business Contracts and SLAs
        • Corporate Governance
        • Emotional Intelligence: The Key to Personal Excellence and Effective Leadership
        • Finance For Non-Financial Managers
        • Labour Relations and Labour Law
        • Macros and VBA for Excel: Unleash the Power in your PC
        • Management For New Managers
        • Modelling in Excel for Analysts & Accountants
        • People Management
        • Project Management for Non-Project Managers
        • Risk Management
        • Technical Person To Successful Sales Person
        • The Disciplinary Hearing: Doing it Right!
        • The Executive Management Programme
        • The High Performance PA or Administrator: Essential Skills
        • The Ultimate Sales Manager
        • The Tender Process: from Preparation to Evaluation

        In-House Training

        • The Key to Coaching & Mentoring
        • The Disciplinary Process: From Start to End
        • The Agile Leader: Leading in a Transforming World
        • The 4th Industrial Revolution (4IR): Are you ready?
        • Team Effectiveness
        • Negotiating to Win
        • Mastering Time Management & Self-Management
        • Innovative & Creative Problem Solving – Utilising problems as opportunities for better solutions
        • Difficult Discussions: The Right Way, The Right Time, The Right Results
        • Corporate Budgeting for Managers
        • Advanced Problem Solving
        • Bridging the Gap: From Specialist to Manager
        • Business Analysis & Systems Analysis
        • Business Communications & Report Writing
        • Business Contracts and SLAs
        • Corporate Governance
        • Emotional Intelligence: The Key to Personal Excellence and Effective Leadership
        • Finance For Non-Financial Managers
        • Labour Relations and Labour Law
        • Macros and VBA for Excel: Unleash the Power in your PC
        • Management For New Managers
        • Mastering Leadership and Management Skills
        • Modelling in Excel for Analysts & Accountants
        • People Management
        • Project Management for Non-Project Managers
        • Risk Management
        • Technical Person To Successful Sales Person
        • The Disciplinary Hearing: Doing it Right!
        • The Executive Management Programme
        • The High Performance PA or Administrator: Essential Skills
        • The Ultimate Sales Manager
        • The Tender Process: from Preparation to Evaluation
        • Disaster Management & Recovery
        • IT Policies
        • IT Contracts & SLAs
        • IT Auditing
        • IT & the Law
        • Understanding and Implementing the Consumer Protection Act
        • Train the Trainer – How to bring Training to Life!
        • The Protection of Personal Information in Business and Government
        • The Employment Equity Act and it’s Implications in the Workplace
        • Taking Charge of Change
        • Supply Chain Management
        • Successful Importing and Exporting
        • Successful Importing
        • Successful Exporting
        • Strategic Management
        • Staff & Union Negotiations
        • Purposeful Communications
        • Project Management
        • Performance Management
        • People Management for New Managers
        • Occupational Health & Safety
        • Minimising Recruitment Risk
        • Mastering Broad-Based Black Economic Empowerment
        • Managing the Media and Media Relations
        • Managing Employee Learning and Growth
        • Managing Diversity
        • Managing Discipline Effectively
        • Management Accounting for Non-Accountants
        • Finance for Project Managers
        • Effective Organisational Development
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        • Corporate Selling Skills
        • Conflict Prevention and Resolution
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        • The Basic Conditions of Employment Act
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