Managing Diversity

Managing Diversity


Diversity in the workplace goes without saying in any South African business and yet, as a nation we are still experiencing some impediment to working harmoniously and productively together. The benefits of a diverse team working positively and constructively together are huge but common understanding, respect, tolerance and appreciation of differences needs first to be cultivated.

The course includes the following:


  • Understanding the business context of diversity
  • The benefits of diversity
  • Acknowledging differences and treating others with respect
  • Discrimination around:
    • Race
    • Gender
    • Sexual Orientation
    • Disability
    • Age
    • Religious Belief
  • Generalisations, stereotypes and prejudices
  • Self-awareness and consciousness of issues
  • Communicating effectively in a diverse environment
  • What terms are politically correct and what are not and why
  • Transforming team members in a healthy and respectful way
  • Achieving workplace transformation
  • Increasing retention of diverse employees
  • Attracting diverse employees that can add value to the business
  • Diversity barriers and overcoming them:
    • Lack of influential mentors
    • Lack of informal networking
    • Lack of role models
    • Lack of high-visibility assignments
    • Diversity Best Practice
  • What about when you are outside the office?
  • Legislative factors and company policy
  • Leadership behavior
  • Preventing and correcting inappropriate behavior
  • Creating a positive working environment that is not sterile and is okay to still have some fun

And much more!


  • Employment Equity, Transformation and Diversity Managers
  • Human Resources Managers, Practitioners and Supervisors
  • Line Managers and Supervisors
  • Team members with a diverse make-up


  • Be able to present a business case for the need for diversity
  • Facilitate improved staff understanding and relations and, therefore, staff dynamics
  • Be able to develop a working environment that values diversity
  • Understand how to lead a diverse team effectively


Choose your preferred training type/method of delivery below.


We come to you!


Flexible Training: No minimum delegates. Your Date. Your Duration. Face to Face or Online.