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COURSE OVERVIEW

The Business Process Re-engineering course will provide delegates with a good working knowledge of the key issues relating to BPR.

TOPICS

  • What is Business Process Reengineering?
  • Process Analysis and Benchmarking
  • Activity and data modelling
  • Group Facilitation Skills for BPR
  • BPR Methods and Tools
  • Corporate Culture and Change Management
  • Change management Factor in BPR
  • The Human Factor in BPR
  • How to Plan and Scope a BPR Project
  • Process Flow Analysis
  • BPR Methodology Selection
  • Team selection and team roles
  • Management Reporting
  • BPR Documentation
  • Risk and uncertainty with BPR

And much more!

WHO SHOULD ATTEND

  • Project Managers
  • BPR team members
  • MDs, CEOS, CFOs, CIOs
  • Operations Managers
  • Quality Assurance Teams
  • Human Resource Teams
  • anyone else with an interest in BPR

OUTCOMES

  • Gain an understanding of the key issues in Business Process Reengineering
  • Learn how to implement BPR
  • Learn what the impact of BPR is
  • Learn how to measure the success of BPR

IN-HOUSE TRAINING

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