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COURSE OVERVIEW

Good communication is fundamental to business success irrespective of your position within an organisation. Your ability to communicate effectively affects all aspects of your role. Whether you are presenting to management, negotiating with suppliers, interacting with colleagues or leading a team meeting, your ability to communicate well is pivotal to your effectiveness in business and hence your career and self development. Fortunately effective communication is a skill that can be developed and in order to assist people to gain these skills, AstroTech is offering a training programme which covers the following key topics:

TOPICS

  • Understanding the Principles of Effective Communication
  • The Impact of Behaviour on Communication
  • Understanding Conflict & How to deal with it
  • Interpreting Body Language
  • The Value of Interpersonal Relationships and Building Trust
  • Learning how to put a Message Across
  • Identifying & Addressing Communication Roadblocks
  • Learn how to use and Interpret Verbal and Non-Verbal Communication Skills
  • The Impact of Communication in a Changing Organisation
  • Sharpening Listening Abilities
  • Communication Concepts & Tools
  • Includes Hands-on Practical Interactive Sessions

And much more!

WHO SHOULD ATTEND

  • Managers at all levels within an organisation
  • Project Leaders and Team Members
  • People expected to communicate well as part of their job
  • Anyone who wants to enhance their communication skills

OUTCOMES

  • Learn how to communicate effectively both verbally and non-verbally
  • Learn how to deal with conflict
  • Understand body language
  • Understand how best to put messages across

IN-HOUSE TRAINING

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